This Tool guides you through the process to design a course correction system—a task that includes developing a learning and course correction approach and the system to support it. This work is Task: Initiate Course Correction Strategy and System (Task I.F.5), which is part of the CLR Activity I.F, Build Infrastructure and Conditions to Support Change Effort.
Course correction is one of the most underutilized strategies in organizational change. Learning and course correcting are a fundamental part of all successful transformations. Your course correction system will:
- Provide the means to recognize and gather new information and indicators for potential course corrections
- Provide guidance on how to determine if a course correction is needed and how to plan its implementation
- Determine how you will communicate and sustain the changes required when making a course correction
This Tool guides you on how to design those elements and provides insight about enabling course correction by addressing the mindset and behaviors that support a learning culture. This learning orientation is core to designing and using your system so that the organization can respond dynamically within the non-linear process of transformation