This Tool guides you through determining the decision-making style, roles and process needed for your change effort to run effectively. This work is part of the larger Task: Clarify Governance and Decision-Making (Task I.E.3). In the CLR process flow, you would have already clarified and staffed initial change leadership roles before you move into decision-making design.
Leading your change effort effectively requires clear roles, an effective governance structure and good decision-making. The change will be unfolding while the business continues to operate. If the effort is substantial in magnitude, it will have an impact on the operation, and vice versa.
Early in your process, you must identify and agree on who is in charge of the initiative, who has authority for what, and how the project will be led while normal operations continue. This includes how you will handle pinch points between operations and the change. These decisions will determine the success of your change effort.
This Tool assists you in identifying your key change decisions as well as the decision-making process and styles the leaders will use to make each of these key decisions.