
Tech Support: How-Tos and FAQs
This mini course provides short video and text instructions on how to use our online platform for Community and Course related activities.
This mini-course provides short video and text instructions on how to use our online platform for Community and Course related activities.
It is meant to be an initial Tech Support resource which can be followed up by a direct email or phone call to get any unresolved questions or issued answered.
You can reach us, Monday – Friday from 7:30am – 4:00pm Pacific Time (US), via phone at 970-385-5100 or email [email protected].
Topics Covered
- General Navigation
- Account Management
- Profile Management
- Community or Course Group Activities
- Course Related Activities
- Participating in Live Online Sessions
- Frequently Asked Questions (FAQs)
Course Overview
AUDIENCE
All platform users
ESTIMATED TIME COMMITMENT
Videos average 1-2 minutes in length
Technology
Internet access; web-enabled computer, tablet or smartphone with video capabilities; free Adobe Acrobat Reader
course design
Written instructions, visual aids and videos
Course Type
Online, Self-Paced
If you have any questions about this course please contact us at 970-385-5100 or [email protected]
Course Content
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General Navigation
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Navigating Courses 5 Topics
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Account Management
Logging In and Out 2 Topics
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Password Management 2 Topics
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Managing Emails 2 Topics
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Privacy 3 Topics
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Profile Management
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Community Group Activities
Accessing Groups 5 Topics
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Group Members 1 Topic
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Group Discussions 9 Topics
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Course Activities
Participating in Live Online Sessions
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Frequently Asked Questions (FAQs)
About Instructor
Being First Team
2 Courses
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Course Includes
- 30 Lessons
- 98 Topics

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